Dishoom Success Story: Revenue, Growth, and Profit Analysis
Looking for insights into one of the UK’s most successful restaurant groups? Dishoom has redefined the Indian dining experience, blending nostalgic charm with modern hospitality. In 2024, the brand continues to dominate the sector with impressive revenue growth, strategic expansion, and a commitment to operational excellence. Let’s take a closer look at the financials, strategies, and future outlook of this industry leader.
Record-Breaking Revenue Growth
Dishoom has demonstrated exceptional performance in 2023, reinforcing its status as a market leader:
Total Revenue: £116.8 million (+23% YoY)
Adjusted EBITDA: £13.3 million (+41.9% YoY)
EBITDA Margin: Up 1.5 percentage points, reflecting stronger operational efficiency.
Expanding the Dishoom Empire
With a mix of classic Bombay café culture and modern dining, Dishoom’s footprint is growing strategically:
Total Locations: 13 restaurants across the UK
London Presence: 7 sites, anchoring the brand in key urban markets
Newest Addition: Battersea Power Station (235-cover site)
New Concept: Permit Room (expanding into Brighton, Cambridge, and Oxford)
Revenue Per Location – A Benchmark for Success
Dishoom’s financial model continues to set industry benchmarks:
Average Revenue per Site: ~£9 million annually
Total Employees: Over 2,000 Dishoom-Wallas delivering the brand’s renowned hospitality
Consistent Like-for-Like Growth: Existing restaurants continue to thrive
How Dishoom Stays Ahead
1. Reinventing the Menu
A major menu overhaul (first in 14 years)
Introduction of 23 new and updated dishes
Commitment to authenticity while evolving with modern tastes
2. Expanding Brand Concepts
The launch of Permit Room—a bar-café spin-off tapping into casual dining and late-night markets
Broader appeal to younger demographics and cocktail enthusiasts
3. Certified for the Future
Achieved B Corp Status, cementing its reputation for social and environmental responsibility
Leadership & Strategic Vision
Dishoom’s leadership has undergone a shift, ensuring a seamless transition while maintaining its growth trajectory:
Brian Trollip appointed CEO
Formerly Managing Director and Chief Operations-Walla
Tasked with supporting the founders while driving scalable expansion
What Drives Dishoom’s Continued Success?
Prime Location Strategy
✔ Selection of high-footfall urban locations
✔ A mix of historic and modern settings for immersive dining experiences
✔ Meticulous expansion planning to avoid over-saturation
Operational Excellence
✔ Leveraging scale efficiency across multiple sites
✔ Strong cost management strategies
✔ Delivering consistently high service quality
Brand & Customer Experience
✔ Unique concept storytelling that resonates with guests
✔ Continuous menu innovation to maintain excitement
✔ A focus on exceptional hospitality and ambiance
Industry Positioning & Market Strength
Dishoom remains a powerhouse in the UK hospitality landscape:
Ranked 178th highest turnover in Premium Club database
Strong presence in both casual dining and bar segments
Thriving despite economic challenges facing the hospitality sector
The Road Ahead: What’s Next for Dishoom?
Continued revenue growth beyond 2023
Increased profitability through operational efficiencies
Scaling up the Permit Room concept into new markets
Sustained commitment to menu innovation and customer experience
How to Replicate Dishoom’s Success?
For operators looking to achieve similar levels of profitability and efficiency, cost management is key. That’s where Percy’s AI-powered purchasing platform comes in:
Streamline supplier management for better pricing
Optimize inventory levels to reduce waste and improve margins
Track price fluctuations and make informed purchasing decisions
Automate ordering to save time and improve accuracy
Want to Elevate Your Restaurant’s Profitability?
Looking to achieve Dishoom-level efficiency in your restaurant operations? Discover how Percy’s AI-powered purchasing platform can help you manage costs and improve margins. Book a demo today!